Description
We are seeking a Complex Injury Paralegal to join our team in Southampton. As a paralegal, you will have the opportunity to gain experience in large loss and complex injury work, including assisting on catastrophic cases and large loss cases valued from £100k to £5M. You will also develop your understanding of liability issues in RTA and EL/PL claims.
The role involves undertaking various file handling tasks to support a small team within our Complex Injury Claims Team. Your work will be supervised, and feedback will be given to help you develop your skills.
Key responsibilities include:
- Preparing basic court documents, filing and serving court documents, and diarising court orders and hearing dates
- Liaising with experts and counsel regarding CVs, fees, and availability for conferences, JSMs, and hearings
- Liaising with insureds and witnesses regarding attendance at conferences, JSMs, and hearings, and drafting witness summons
- Registering and updating CRU, notifying CRU of settlement
- Maintaining experts' summary, interim payment records, and offer history within the case management system
- Arranging appointments for claimants to be seen by medical experts, chasing for reports, drafting medical records mandates, applying for records and police accident reports
- Reviewing medical records and drafting summaries of those reviews using the records review spreadsheet
- Reviewing photographic evidence and surveillance footage and preparing a précis of the evidence
- Fielding telephone calls and dealing with general queries received from parties involved in the claims
- Arranging payments where required
- Conducting legal research
- Delivering agreed performance targets and quality standards
- Ensuring compliance with the SRA Standards & Regulations
The ideal candidate will have:
- A minimum education standard of 5 GCSEs grades 5 or above or A-C with an established interest in law
- Experience of and understanding of the litigation process in a file handling or assistant role
- Good telephone and communication skills with people at all levels
- The ability to organise and prioritise tasks using initiative
- Calm under pressure with the ability to re-prioritise and delegate effectively when required
- Attention to detail when dealing with repetitive tasks
- Self-confidence, with good literacy and IT skills
- Good teamwork skills with the flexibility to do what is required to get a result and ensure client service levels are met
We offer a range of benefits, including:
- Davies Incentive Plan
- 25 days holiday per year
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support, and virtual wellbeing covering a range of topics
- Death In Service – after 1 year's service
- Pension Contribution based 5% Employee / 3% Employer
- Employee Resource Groups
- Employee Volunteering Programme
- Cycle to Work Scheme
- Tech Scheme
- Season Ticket Loan
- Gym Flex
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets