Description
PayPal Europe is seeking a Sr. Manager, Payments and Fraud Oversight to provide independent second-line oversight of payment and fraud-related risks across its European payment operations.
The successful candidate will deliver risk challenge, independent opinion, and thematic analysis, ensuring that first-line processes operate within risk appetite and that controls remain effective.
Key Responsibilities
Payments and Fraud Risk Oversight
- Provide independent oversight and challenge on first-line Payments and Fraud Risk Frameworks, ensuring alignment with enterprise risk appetite and EU/Luxembourg supervisory expectations.
- Review and advise on risk appetite, tolerances, and KRIs/KCIs, ensuring appropriate coverage of payments and fraud risks.
- Perform independent second-line risk assessments to evaluate the design and operating effectiveness of key payments and fraud controls.
- Monitor and assess risk exposures related to cash and settlement reconciliation, liquidity and funding, ledger integrity, and operational resilience.
Risk Analytics, Data Insight, and Technical Enablement
- Lead second-line risk analytics initiatives to improve visibility of payments and fraud risk trends through data-driven analysis.
- Assess and challenge the data sources, metrics, and outputs used by first-line analytics teams, ensuring accuracy and relevance.
- Partner closely with enterprise and Payments Risk Analytics teams to align data definitions, methodologies, and analytical approaches.
- Provide independent insights to the CRO and senior management through dashboards, visualizations, and thematic reviews.
- Encourage continuous development of technical capability within the team, supporting the use of data analysis and visualization tools such as SQL, Python, Power BI, and Tableau.
Payments and Fraud Monitoring
- Monitor key payments and fraud risk exposures, including credit, operational, liquidity, and fraud losses, escalating appetite breaches and emerging trends to senior management and committees.
- Provide thematic analysis of risk drivers and control effectiveness, focusing on prevention, detection, and mitigation of significant payments and fraud risks.
- Assess the effectiveness of first-line oversight of partner banks and third-party relationships, including credit, operational, and concentration risk aspects.
Independent Review and Challenge
- Conduct independent second-line reviews of critical payments and fraud management processes (SEPA operations, acquiring, payouts) and present risk opinions and recommendations to ARCC and CRO forums.
- Challenge new product, market, or payment-flow changes to ensure that material risks have been properly assessed and mitigated before implementation.
- Partner with Payments Compliance on regulatory interpretation, maintaining a focus on assessing exposure, control strength, and adherence to risk appetite.
Governance, Collaboration, and Reporting
- Act as the EU/Luxembourg point of contact for payments and fraud risk oversight, aligning local oversight with global frameworks and governance.
- Engage regularly with first-line, global risk, and analytics stakeholders to ensure a consistent approach to risk monitoring and reporting.
- Prepare independent risk reporting and thematic analyses on payments and fraud risk for ARCC, CRO, and senior management.
- Support interactions with CSSF, ECB, and other European regulators on payments and fraud topics, demonstrating strong oversight and governance practices.
Requirements
- Minimum 8 years of experience in payments-related roles.
- Strong understanding of payments systems, risk management frameworks, and regulatory oversight applicable to the EU and Luxembourg environment.
- Strong analytical skills with ability to interpret data and metrics; proficiency with Python and database tools is a plus.
- Experience with visualization and reporting tools (e.g., Power BI, Tableau) strong plus, comfort using data to communicate insights to senior management.
- Ability to work collaboratively across global and regional teams, prioritize tasks, and manage competing deadlines in a dynamic environment.
- Excellent communication and stakeholder management skills, with the ability to influence and challenge constructively.