Description
We’re building a world of health around every individual , shaping a more connected, convenient, and compassionate health experience. At CVS Health, you’ll be surrounded by colleagues who care deeply, innovate with purpose, and prioritize safety and quality in everything we do.
Position Summary
As a Multi-unit Retail Operations Leader, you will be responsible for developing talent and driving operational excellence in assigned districts, resulting in exceptional patient and customer outcomes. Your responsibilities will be divided into three main areas: Operations (50%), Talent (30%), and Portfolio Growth (20%).
Operations
- Develop and execute district business plans and strategies to deliver on all financial measures, including P&L management, sales and script budgets, inventory management, payroll management, and asset protection.
- Align front store and pharmacy teams on new and existing programs and services, and ensure execution expectations are met within the district.
- Communicate district plans and problem-solve on store-related issues.
- Ensure compliance with federal, state, and local laws and regulations pertaining to pharmacy.
Talent
- Develop and execute district talent plans to align region and division priorities.
- Create a culture in the district that promotes colleague growth and engagement.
- Ensure high-quality and consistent execution of all colleague training and development programs.
- Develop and mentor future district leadership talent.
Portfolio Growth
- Provide market-specific input and knowledge towards the development of the acquisition and real estate strategy.
- Implement real estate strategy and provide acquisition support.
- Identify and cultivate relationships with competitors, and ensure retention of file buy assets.
Required Qualifications
- Applies growth mindset – actively seeks new ways to grow and be challenged for the better of the enterprise.
- Demonstrates deep understanding of the business and market – applies knowledge of our business to best serve our customers and clients.
- Thinks and acts strategically – keeps focused on long-term, strategic goals while executing against short-term objectives.
- Ensures outcomes – collaborates with others to consistently deliver results that make a difference.
- Engages and inspires – instills a sense of energy and excitement and fosters pride in our purpose.
Preferred Qualifications
- 3+ years of experience as a multi-unit manager or 5 years as a general manager in a big-box retailer.
- Prior retail experience preferred.
- Prior pharmacy experience preferred.
- Management and supervisory experience of pharmacy staff across multiple business units preferred.
Education
- Bachelor’s degree or 8 years of relevant experience.
- Pharm Tech License preferred.
- BS or PharmD in Pharmacy preferred.
Pay Range
The typical pay range for this role is: $100,000.00 - $231,540.00
Benefits
This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.