Description
The Customer Experience (CX) team at Cisco is looking for a Consulting Engineer to support the design and deployment of robust Service Provider solutions. As a Consulting Engineer, you will act as a trusted technical advisor to customers, owning complex engagements end-to-end, shaping architectural direction for major enterprises, and driving innovation by integrating AI and automation into how Cisco delivers services.
Responsibilities:
- Independently execute deployment, migration, and optimization activities of robust service providers for strategic customers.
- Create customer-facing documentation, migration plans, and implementation plans aligned to CX standards.
- Build complex test environments to validate designs.
- Engage in customer solution discussions, connecting proposed solutions to business priorities.
Minimum Qualifications:
- BS/BE/BTech degree or equivalent with 4-8 years of experience in a similar job role.
- Excellent written and verbal communications skills.
- Service Provider related certification (CCNA, CCNP) is helpful.
- Knowledge of L2/L3 networking protocols and technologies (IPv4/IPv6, STP/RSTP, EVPN, OSPF, ISIS, BGP, QoS, Multicast).
- Knowledge of Unified MPLS Architecture.
- Knowledge and hands-on experience on NCS540, NCS560, ASR9k, NCS55xx, and Cisco 8k platforms.
- Has knowledge of overlay technologies like MPLS, L2VPN, and L3VPN.
- Has basic knowledge and understanding of Cisco SDN-based technologies such as SR-MPLS and SRv6.
- Fluency in Japanese is preferred.
Preferred Qualifications:
- Understanding of relevant Cisco technologies and delivery methods.
- Foundational consulting and collaboration skills.
- Knowledge of software programmability, automation (Python, GitHub, Ansible, Terraform, etc.), orchestration, and/or virtualization technologies.
- Leverages AI and automation to enhance delivery efficiency, innovation, and customer outcomes.