Description
We are seeking a highly organised and patient-focused Receptionist/Admin to join our team on a temporary, full-time basis for six months. As a key member of our front-of-house team, you will be responsible for delivering high-quality patient services, handling incoming calls, and assisting with appointment bookings.
The successful candidate will have excellent communication and interpersonal skills, with the ability to work well under pressure and maintain high standards of patient care. You will be proficient in using EMIS web clinical software and have experience working in an administrative role, preferably in a healthcare setting.
Key responsibilities include:
- Handling incoming patient calls and responding to queries
- Booking, cancelling, and amending patient appointments
- Providing a welcoming and friendly service to patients and visitors
- Working closely with the front and back office teams
- Undertaking administrative tasks and liaising with healthcare professionals as needed
In return, we offer a negotiable salary and a supportive working environment that prioritises staff wellbeing and career development.
About Us: Addison Road Medical Practice is a large teaching practice based in a purpose-built building in Walthamstow, North East London. We serve 19,000 patients and are part of a wider group of 7 GP Practices spread across North East London and South East London, serving 75,000 residents.
Benefits:
- Competitive salary
- Supportive working environment
- Opportunities for career development and training
Requirements:
- Experience working with the general public and in administrative roles
- GCSE grade A-C (9-4) in English and Maths (or equivalent)
- Excellent communication and interpersonal skills
- Ability to work well under pressure and maintain high standards of patient care