Description
We are looking for an Associate Audiologist to join our Adult audiology department at West Hertfordshire Teaching Hospitals NHS Trust.
The successful candidate will be motivated, will show initiative and take a forward-thinking approach to achieving goals, working within a multi-disciplinary team, this post involves the provision of daily hearing aid repair services, providing counselling on use of hearing aids, assistive listening devices and communication tactics, stock control and ordering, and general administrative duties, including management of the clinical office across both Watford & St Albans sites.
Postholder will be 60% clinical and 40% non-clinical.
This is a full-time role, Monday-Friday. Exact working hours to be agreed on successful application.
Main duties of the job
- To be responsible for the day to day running of the 'same day' drop off repair clinics, ensuring all required resources are available to ensure the smooth running of the clinic; to include scheduling of appointments, regular checking of the drop off service and dealing with requests in a timely manner.
- To perform required maintenance as requested, including replacement of corda tubes and retubing of moulded ear pieces, cleaning and performance checks.
- Coordinate with admin team to ensure all office tasks are completed to standard and within timeframes.
- Receive and register all referrals into the service, along with handling appointment management and bookings as part of the clinical office.
- Waitlist management of all referrals and bookings, ensuring patients are booked within DM01 target of 6 weeks; escalating any capacity constraints to management team.
- Ensure targeted booking of appointments based on triage or clinical outcomes to support timely care.
About us
With a new hospital planned for Watford, work underway to update theatres at St Albans City Hospital and plans for a neighbourhood healthcare centre in Hemel Hempstead, this is an exciting time to join us. We are building on the success of our award-winning virtual hospital and re-imagining models of care, working closely with partners and making the most of advances in digital healthcare. Staff wellbeing and development are a priority, as is the role of innovation in improving clinical care, outcomes and patient experience. Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive.
Benefits
We offer a variety of flexible working options as we recognise the importance of a good work life balance.