Description
As an Online Team Leader at Morrisons, you will lead, support, and coordinate a team of colleagues to ensure every online order is picked, packed, and ready on time.
You will coach your team, streamline processes, and build cross-functional relationships across the store to keep customer service levels high.
Key responsibilities:
- Lead your team to deliver outstanding customer service with a true customer-centric mindset
- Coach the team to build confidence and high performance
- Analyse department data to identify opportunities and minimise substitutions
- Maintain exceptional department standards and ensure full compliance with legal obligations and store policies
Benefits include:
- Generous holiday entitlement
- 15% discount in Morrisons supermarkets and convenience stores
- Additional 10% discount card for a friend or family member
- Genuine career progression and development opportunities
- Subsidised in-store cafe or shop floor ranges
- Free parking
- Competitive pension and life assurance
- Healthcare and wellbeing benefits including Aviva Digital GP
To be considered for this role, you should:
- Have strong operational knowledge of online order routines
- Have proven experience in coaching teams to meet strict deadlines
- Be able to build effective working relationships across the store
- Be able to manage workload efficiently and handle daily priorities smoothly