Description
We are seeking a Clinical Support Specialist to join our team in a hybrid role based in Argentina.
As a Clinical Support Specialist, you will be responsible for providing operational and administrative support to one or more clinical functions. Your responsibilities will include:
- Providing administrative support by coordinating documentation and communications, maintaining and managing shared mailboxes, organizing project files, tracking action items, and ensuring timely follow-up with cross-functional stakeholders
- Entering, maintaining, and reconciling information in agreed project and clinical tracking systems
- Tracking timelines and milestones
- Performing document management activities, including document creation, compilation, formatting, version control, and quality control
- Translating documents using approved vendors/systems
- Using AI-enabled tools, dashboards, and automated reports to provide logistical, organizational, and analytical support
- Supporting Trial Master File (TMF) filing and related document process activities within scope, ensuring inspection-ready documentation
- Providing quality deliverables and following project requirements and applicable country rules
- Reviewing and complying with applicable Standard Operating Procedures (SOPs) and Work Instructions (WIs), ensuring training compliance, and maintaining accurate timesheet reporting
- Monitoring workload/scope, budgeted effort, and project hours, and escalating discrepancies in a timely manner
- Maintaining overall awareness in the field of clinical research by completing all necessary and assigned training
To be successful in this role, you will need:
- An Associate's degree or equivalent combination of education, training, and experience
- A minimum of 1 year of clinical operations experience
- Demonstrated understanding of clinical operations
- Strong documentation and communication skills (written and spoken English)
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Publisher) and ability to learn and adopt new technologies and tasks
- Ability to manage competing priorities and work in a dynamic, fast-paced environment
- Demonstrated ability to work independently as well as part of a team
- Good organizational skills and attention to detail, with a proven ability to take direction from multiple individuals and set priorities accordingly
- Quality-driven in all assigned activities
- Flexibility and willingness to adapt to a rapidly changing environment and learn/perform new functions