Description
We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience.
This role within Interoperability is responsible for driving provider adoption and onboarding of clinical data connections within an assigned region.
Responsibilities
- Drive provider adoption and onboarding of Interoperability clinical data connections within an assigned region
- Lead provider engagement activities, including outreach, introductory conversations, implementation meetings, provider-facing calls, follow-up communications, and activation support
- Communicate connection opportunities, capabilities, and value to strengthen provider understanding and adoption
- Build strong working relationships across Interoperability, Network, Provider Experience, and other internal teams to align on provider needs, priorities, and execution plans
- Coordinate onboarding activity across providers and internal teams to keep work on track and maintain progress toward activation
- Maintain tracking, reporting, and communication processes that support onboarding progress, connection status, and stakeholder visibility
- Share dashboards, scorecards, and performance insights with providers and internal stakeholders to highlight opportunities, inform decisions, and support better outcomes
- Drive barrier resolution by coordinating with internal partners, surfacing issues, and helping move stalled work forward
- Identify workflow inefficiencies and support process improvements that simplify work and improve provider and internal team experience
- Apply strong project management discipline to manage competing priorities, coordinate across workstreams, and advance execution
- Support regional initiatives aligned to current Interoperability priorities, including efforts such as the Aetna Forward Program
Qualifications
- Strong partnership, collaboration, communication, negotiation, and relationship management skills, with the ability to work effectively across providers, Network, internal business partners, and senior leaders
- Strong project management skills, including planning, prioritization, coordination, and management of multiple initiatives across competing timelines
- Experience maintaining tracking, reporting, and communication processes and using performance data to support stakeholder discussions and business decisions
- Demonstrated strength in problem solving, process improvement, and navigating ambiguity in a cross-functional environment
- Knowledge of Electronic Health Record systems, Health Information Exchange concepts, and the health insurance industry
- Experience driving provider onboarding and engagement, including outreach, meeting coordination, provider communications, and activation support preferred
- 3+ years' experience in healthcare, insurance or healthcare consulting and/or completion of General Management Development Program (GMDP) with a combination of other relevant experience
Education
- Bachelor’s degree in business, healthcare administration, health information management, public health, or a related field preferred
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
$54,300.00 - $145,860.00
Benefits
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.