Description
We are seeking a friendly and welcoming Receptionist to join our team at Yorkshire Clinic in Bingley. As a Receptionist, you will play a crucial role in ensuring that our patients have a positive customer experience when visiting our clinic.
Your main duties will include:
- Dealing with patient enquiries and providing advice and guidance on patient procedures during appointments
- Performing administration tasks and answering calls
- Passing on information to relevant departments
To be successful in this role, you will need to have:
- Outstanding professional customer service and interpersonal skills
- A friendly and outgoing personality
- Flexibility and adaptability to cover the needs of the department
- Excellent communication and telephone skills
- Administrative and receptionist experience within the healthcare sector (preferable)
- Proficiency in Microsoft Office and a willingness to learn additional software
- Excellent attention to detail and good time management skills
As a valued member of our team, you will have access to a range of benefits, including:
- Private medical cover with the option to add your partner and dependants
- Discounted Bupa dental insurance
- Life assurance (death in service) x3 your base salary
- Private pension with Ramsay matching up to 5% after a qualifying period
- Employee assistance programme
- 25 days annual leave + bank holidays, with the option to buy or sell additional days
- Flexible shift patterns, where possible
- Family-friendly policies, including enhanced parental leave
- Volunteer leave to support causes that matter to you
- Access to our benefits platform, offering a wide range of discounts
- Cycle2Work scheme
- Subsidised staff restaurant, where possible
- Free parking on site, where possible
At Ramsay Health Care UK, we are committed to delivering high-quality care and supporting the wellbeing of our patients and staff. We are proud to be part of a global hospital group with over 50 years' experience operating in 11 countries.