Description
We are seeking a highly motivated Senior Legal Operations Specialist (AI & Automation) with exceptional project management skills to join our dynamic legal operations team.
This is a technical role that will help design, improve, and scale the operational workflows that support the entire Legal team, with a focus on establishing and maintaining metrics, dashboards, and reporting frameworks.
In this role, you will:
- Establish and maintain metrics, dashboards, and reporting frameworks that give the Legal team and its stakeholders real-time visibility into workload, performance, and outcomes and manage risk.
- Redesign and continuously improve legal processes, building scalable workflows, playbooks, and templates and identifying gaps or efficiencies that allow the Legal team to handle growing demand.
- Lead internal and cross-functional legal operations initiatives end-to-end, from scoping and stakeholder alignment.
- Manage team queues, ensuring prompt and accurate resolution of legal inquiries, requests, and tasks.
- Design and implement AI-assisted workflows to automate legal intake, contract review support.
- Stay at the forefront of industry trends and innovations in legal operations, sharing expertise and insights with the team to drive continuous improvement.
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.
Minimum requirements for the role:
- 5+ years of in relevant operations/analytical/technical work, with experience at a technology or SaaS company.
- Proven ability to build and maintain metrics, dashboards, and reporting frameworks; comfort working with data and presenting insights to leadership.
- Hands-on experience with GenAI and AI models/tools.
- Demonstrated success in managing workflow, intake, approval, reporting, or automation tools used in legal or operations settings.
- Adaptability and a proactive mindset to navigate changing priorities and thrive in a fast-paced, innovative environment.
- Exceptional problem-solving and project management skills, with a proven track record of driving successful initiatives.
- Outstanding communication and interpersonal skills, with the ability to foster collaboration across cross-functional teams.
- Keen attention to detail and the ability to maintain accuracy while managing multiple projects.
An ideal candidate also has:
- Proficiency or path to proficiency in building and managing agentic AI workflows and other automations.
- Experience with Zendesk, Ironclad, Ivo, Brightflag, and/or other similar tools and systems.
The compensation range for this role is $80,027-$121,050 USD per year.