Description
The AI Capability Learning & Development Manager / Senior Manager will lead the development and operationalisation of the firm's AI skills framework and learning and development curriculum.
Working with the Head of Digital Learning & Development and stakeholders, the role will translate the firm's AI priorities into structured learning and development pathways.
The role will ensure that AI learning and development becomes a coherent, maintainable and scalable capability system.
Key Responsibilities
- Develop and maintain a clear, role-based AI capability framework for lawyers and Business Teams.
- Translate developments in AI, legal practice, client expectations and the firm's digital strategy into prioritised learning and development requirements.
- Design a modular curriculum that can be adapted across programs, regions, practices and audiences.
- Lead the design and delivery of firm-wide HLC Lead & Learn AI learning and development curriculum.
- Partner with program owners to embed relevant AI capabilities across the firm's core learning and development portfolio.
- Facilitate structured conversations to identify priority skills, emerging use cases, learner needs and barriers to adoption.
- Define success measures for the AI curriculum, including reach, progression, application, confidence, behaviour change and stakeholder outcomes.
Skills & Experience
- Significant experience in learning and development, capability building, curriculum design, organisational learning or a comparable discipline.
- Demonstrable experience designing structured learning pathways or capability frameworks for multiple roles or career levels.
- Strong practical understanding of generative AI and its implications for professional work, learning and capability development.
- Experience translating complex or rapidly evolving subjects into clear, relevant and practical learning.
- Strong knowledge of adult learning and development, instructional design and blended learning.
- Experience leading complex programs across multiple stakeholders, teams or regions.
- Credibility and confidence working with senior leaders and subject-matter experts.
- Strong facilitation, communication and influencing skills.
- Ability to combine strategic thinking with hands-on delivery.
- Strong judgement concerning responsible AI use, quality, verification and human oversight.
- Ability to work effectively in a global, matrixed environment.
- Experience in a law firm, professional-services organisation or similarly regulated, knowledge-intensive environment.