Description
We are seeking a Legal Manager to join our market-leading probate operations team at Co-op Legal Services. You will be responsible for coaching, mentoring, and developing a team of senior and lead case managers to deliver quality legal advice, strong case progression, and great client service.
Key Responsibilities:
- Lead, develop, and motivate your team to deliver performance targets
- Take responsibility for all line management duties for your team
- Provide expert legal and technical audit support to experienced case managers
- Champion client focus and the delivery of outstanding service
- Identify areas for continuous improvement and help implement change in the team and wider department
Requirements:
- Excellent technical probate knowledge
- Ability to support, mentor, and develop experienced colleagues
- Passion for delivering outstanding client service
- Strong analytical skills with the ability to use management information effectively
What We Offer:
- Salary: £46,000 to £48,000
- Excellent benefits package including:
- Pension with up to 10% employer contributions
- Incentive scheme up to 10%
- 28 days holiday plus bank holidays
- 30% discount on Co-op products
- Virtual healthcare
- 24/7 colleague support service
- Coaching, training, and support
- Cycle-to-work scheme
Working Arrangements:
- Full-time, 37.5 hours per week
- Hybrid working model, with colleagues dividing their time between working from home and one of our office locations in Bristol, Manchester, Sheffield, or Stratford-upon-Avon