Description
Job Description
You'll own the design of Toast's Marketing Tools: the surfaces restaurants use to reach guests, run campaigns, and understand what's working. This work sits as the foundation for our agentic marketing products, so the tools you design will increasingly be operated by, and alongside, AI agents.
You'll join the Guest Design team, which covers Digital Storefront, Marketing, and related agentic surfaces. You'll partner with a PM, an engineering lead, and designers working on CRM, Websites, Online Ordering, and the agentic teams that make life easier for restaurant operators.
Responsibilities
- 5+ years in a product design role, with a portfolio showing end-to-end ownership of shipped work
- Experience redesigning mature product lines, not only launching new ones
- Strong systems thinking: you can design a coherent experience across multiple tools, workflows, and entry points
- Fluency in Figma, plus comfort prototyping with AI tools to test ideas quickly
- Experience working with PMs and Eng in a triad, and running independent research
- A record of using data (usage, funnel, or experiment results) to make and defend design decisions
- Experience with B2B or SMB products, ideally in marketing, CRM, or growth
Nice to Haves
- Experience designing for AI-assisted or agentic workflows
- Background in marketing automation, email/SMS, loyalty, or advertising products
- Restaurant, hospitality, or small business industry experience
- Experience mentoring other designers
Benefits
Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs.
Salary
The base salary range for this role is: Zone A: $159,000-$254,000 USD Zone B: $138,000-$221,000 USD Zone C: $125,000-$200,000 USD