Description
Fragomen Hong Kong is currently seeking a Business Immigration Consultant to join our established Hong Kong office. This is a great opportunity to join a global business and develop your career in immigration.
A career at Fragomen will provide you with the opportunity to work in an exciting environment for a broad range of clients, where no two days will be the same. You will face interesting challenges and you will work with a team of dedicated, friendly and ambitious people.
Responsibilities:
- Manage the end-to-end Hong Kong inbound visa application process, including preparation and filing of visa applications, liaising with clients and the Immigration Department, following up on application status and providing timely updates to our clients.
- Conduct immigration research as well as research information from different sources.
- Provide high level of client services and maintain good relationships with clients and other stakeholders.
- Maintain a full caseload in an organised and efficient manner while adhering to deadlines.
- Regularly review cases and pipelines for corporate clients.
- Manage our case management system and client files in accordance with agreed practice protocols.
- Undertake other ad hoc duties as assigned.
Requirements:
- Bachelor’s degree preferably in Business Administration, Law, Legal Services, Human Resources or related discipline.
- Working experience in immigration, client service support, project coordination or administration related roles. Experience in Hong Kong Immigration is preferred.
- Excellent time management skills.
- Strong analytical and problem-solving skills.
- Excellent interpersonal skills with great command of spoken and written English and Chinese (Cantonese).
- Ability to manage multiple priorities in a fast-paced environment with attention to detail and accuracy.
- Proficiency in MS Office (Word, Excel, PowerPoint, Outlook etc.) is an advantage.
Benefits:
- Hybrid working arrangements
- Comprehensive medical, dental and life insurance coverage
- Annual Leave
- Premium Headspace Membership
- Access to an Employee Assistance Program
- Training for continuous learning