Description
As a Dealer Success Manager, you operate as a Strategic Consultant and Customer-Centric Partner to auto dealers, anchoring efforts within the Capital One Sales Process.
This role requires high-level partnership with POD counterparts to strategize and achieve superior success, providing consultative expertise and training enablement.
You will contribute to and support the POD's efforts in gaining and retaining Navigator Platform subscribers, providing specialized expertise during initial pitches and compelling closing techniques.
Key Responsibilities:
- Collaborate with Area Sales Manager (ASM) and POD team members to develop and execute cohesive market strategies.
- Drive superior success by contributing to and supporting the POD's sales efforts for Navigator Platform.
- Provide subject matter expertise on processes and Navigator Platform.
- Troubleshoot product and process issues.
- Conduct frequent in-market visits to dealerships.
Travel: Up to 50% travel required.
Basic Qualifications:
- High School diploma, GED or equivalent certification.
- At least 1 year of experience in Process Management.
- At least 1 year of experience in Relationship management.
Preferred Qualifications:
- Bachelor's Degree.
- 2+ years of experience in Process Management.
- 2+ years of experience in Relationship management.
The minimum and maximum full-time annual salaries for this role are $109,900 - $125,400.
This role is also eligible to earn performance-based incentive compensation.