Description
Grafana Labs is looking for a Staff Product Manager to lead the OpenTelemetry Experience team.
As a Staff Product Manager, you will own the end-to-end journey for helping people and agents instrument workloads and successfully send useful OpenTelemetry data to Grafana Cloud.
Your mission is to make Grafana Cloud the easiest and most trusted destination for OpenTelemetry workloads.
You will define a coherent experience that helps users choose the right approach, complete setup successfully, troubleshoot problems, and understand whether their telemetry is healthy and useful.
Key responsibilities include:
- Defining the vision, strategy, and cross-product roadmap for the journey from an uninstrumented workload to healthy, useful telemetry in Grafana Cloud solutions
- Creating coherent, opinionated experiences that help users choose and implement the right approach across SDK instrumentation, automatic instrumentation, and Collector-based deployment
- Identifying and eliminating the leading causes of setup failure, abandonment, misconfiguration, and low-quality telemetry
- Establishing shared experience principles, priorities, and success criteria across the product and engineering teams contributing to the OpenTelemetry journey
- Using customer research, product data, and market insight to prioritise investments and measure outcomes
Requirements:
- 5+ years of Product Management experience, with a strong track record in developer tools, observability, infrastructure, data platforms, or another technically complex B2B product domain
- Experience leading strategy and execution across multiple engineering teams or product areas without relying on direct organisational authority
- Strong working knowledge of OpenTelemetry, including SDK instrumentation, OTLP, Collector pipelines, telemetry context, and semantic conventions
Nice to have:
- Experience contributing to or building products around the OpenTelemetry or broader open source observability ecosystem
- Experience with automatic instrumentation, eBPF, or runtime-based instrumentation
- Firsthand experience as an SRE, platform engineer, developer, or observability practitioner
In Ireland, the base compensation range for this role is EUR 133,600 - EUR 160,320.
Benefits include:
- 100% Remote, Global Culture
- Scaling Organisation
- Transparent Communication
- Innovation-Driven
- Open Source Roots
- Empowered Teams
- Career Growth Pathways
- Approachable Leadership
- Passionate People
- In-Person onboarding
- Balance is Key