Description
The Emergency Assistant is a field-level position within the IRC Yemen emergency response team in Aden. The Emergency Assistant supports the implementation of emergency responses that address the immediate needs of food-insecure, malnourished and other crisis-affected households through cash and voucher assistance (CVA), including food assistance delivered through cash or vouchers, and the distribution of non-food items (NFIs).
The role includes supporting rapid assessments, community sensitization, household registration, distributions, cash and voucher reconciliation, and monitoring, with significant time spent in the field with communities, local leaders and participants in Aden and other target locations as required.
Main Responsibilities:
- Assist in planning and implementing IRC CVA, NFI and related emergency response activities in line with the project objectives, intermediate results and the detailed implementation plan.
- Assist in preparing all requirements for cash, voucher and NFI distributions, including participant lists, distribution sites, logistics, schedules and coordination.
- Conduct sensitization sessions with relief committees (RCs), targeted communities and village elders to brief them on project objectives and selection criteria.
- Support the selection and registration of households based on agreed criteria; verification of eligibility is carried out by, or in coordination with, the M&E team.
- Support fair, transparent, orderly and safe distributions of cash, vouchers and NFIs to registered households.
- Support the reconciliation of cash transfers, redeemed vouchers and NFI distributions, and share required documentation with the Finance and Supply Chain teams.
- Handle participant records and redeemed voucher, cash or NFI receipts confidentially and professionally, in line with IRC data protection requirements.
- Support on-site coordination of project activities, monitor implementation, contribute to accurate and timely data collection, support post-distribution monitoring (PDM) led by the M&E team, and report risks or delays promptly.
- Support the coordination of daily workers’ tasks and attendance under the guidance of the supervisor.
- Adhere to IRC conflict of interest and fraud prevention requirements, including separation of duties in targeting, distribution and reconciliation, and report any suspected fraud or misconduct through the appropriate channels.
- Refer feedback, complaints and protection concerns through the appropriate channels and carry out activities with respect for communities and participants, in line with IRC principles, values, strategic plan and procedures.
- Be willing and able to adapt work practices and hours and to work with incoming emergency teams in the event of a crisis or emergency.
- Promote and actively participate in initiatives and efforts to build team engagement, inclusion, and cohesion within the Emergency team.
- Foster ongoing learning, honest dialogue, and reflection to strengthen safeguarding and to promote IRC values and adherence to IRC policies.
- Educate/raise awareness among the community and clients about the existing feedback mechanisms and response processes.
- Perform any other tasks assigned by the supervisor that are relevant to the role.
Requirements:
- Diploma or university degree in social work, development studies, humanitarian studies, business administration or a related field.
- 4 years of relevant work experience, including field experience in emergency response.
- Previous experience with NGOs/INGOs in CVA programming, NFI distribution or emergency response is preferred.
- Excellent communication and engagement skills, including the ability to facilitate community sessions and engage relief committees and village elders.
- Ability to perform successfully in fast-paced environments and meet tight deadlines.
- Strong teamwork and problem-solving skills, with the ability to work with diverse colleagues and communities.
- Ability to travel between field locations and to adapt to working hours during emergencies.
- Attention to detail, accurate record keeping and a commitment to confidentiality and accountability to affected people.
- Good written and spoken Arabic and English.
- Good digital literacy, including MS Office and mobile data collection tools (e.g., KoboToolbox).
- Working knowledge of CVA processes.
- Familiarity with M&E tools, forms and data collection practices.
- Understanding of humanitarian principles, safeguarding and PSEA.
- Knowledge of the local context and communities in Aden is an asset.