Description
Ninja Van is seeking an Assistant, Retail (Sales) to join their team in Kuala Lumpur, Malaysia. As a tech-enabled logistics company, Ninja Van provides best-of-class delivery services across Southeast Asia.
Responsibilities:
- Ensure customer satisfaction and assist customers with their requirements
- Follow best practices as determined by the Ninja Management
- Collaborate with peers and communicate feedback and improvements to the Area Supervisor
- Work effectively with other teams to produce the best possible outcome for the company and its clients
- Use Ninja software to execute operations
- Assist in gathering sales leads and closing prospects
- Manage social media and Google account of the store with the Area Supervisor
Requirements:
- SPM qualification with relevant industry experience
- More than 1 year of experience working in retail stores
- Professional fluency in English and Bahasa Malaysia; Mandarin is an added advantage
- Proven success as a team member and ability to reach and exceed goals
- Strategic thinking and problem-solving skills
- Effective verbal communication and customer service skills
- Own transportation required