Description
At Snowflake, we are powering the era of the agentic enterprise.
Spend Management Ops supports the broader Spend Management organization , Accounts Payable, Travel & Expense, Procurement Contracts, Sourcing, and Procurement , by building AI-driven solutions, managing project delivery, stewarding the data that underpins those solutions, and developing forward-looking roadmaps for each domain.
We're looking for a Senior Business Systems Analyst who brings deep, hands-on experience in either Travel & Expense or Procurement & Sourcing and can operate credibly on both the business-process side and the technical side.
Delivery
- Take on higher-ambiguity, higher-risk work in your domain (T&E or Procurement & Sourcing) with minimal hand-holding.
- Proactively manage cross-team dependencies , with Engineering, BI, and the domain teams you support , rather than simply tracking them.
- Unblock others' delivery, not just your own.
Partnership
- Shape what your stakeholders should be asking for, rather than waiting to be asked.
- Be trusted on prioritization tradeoffs, including the ability to say no with a reason stakeholders accept.
- Operate as a de facto extension of the domain team you support.
Technical Capability
- Scope and ship solutions to ambiguous problems with minimal guidance , from process redesign to automation to AI-driven tooling.
- Before recommending a build, consistently evaluate whether the underlying process should change first.
- Set the technical standard for your domain , your patterns get adopted by others on the team.
Ownership
- Resolve most ambiguity independently; escalate only the genuinely hard calls, well-framed with a recommendation attached.
- Frame decisions so others on the team can reuse the same logic.
Influence
- Mentor or unblock colleagues working in adjacent domains.
- Introduce approaches that get adopted elsewhere on the team.
- Be the person others come to for a specific class of problem in T&E or Procurement & Sourcing.
What We're Looking For
- Deep, hands-on experience in Travel & Expense (e.g., Navan, Concur, expense policy administration, T&E audit/compliance) or Procurement & Sourcing (e.g., Zip, sourcing workflows, supplier management, contract lifecycle, PO/invoice processes) , enough to be credible with practitioners in that domain.
- Demonstrated ability to work across the business/technical boundary: you can sit in a process conversation with a domain team and a technical design conversation with Engineering/ET or BI in the same week.
- Track record of shipping solutions to ambiguous problems , process redesign, workflow automation, or AI-driven tooling , with minimal guidance.
- Experience partnering with cross-functional teams (ET, Engineering, BI, vendors) to deliver end-to-end solutions, including data validation and production support.
- Strong written and verbal communication , you can frame a hard tradeoff or escalation clearly enough that a stakeholder or leader can make a fast, confident decision.
- Comfort operating in ambiguity and building the process as you go.
- Bonus: familiarity with Snowflake, SQL, Streamlit, or other data/AI tooling used to build and steward Spend Management systems.