Description
As an Enterprise Implementation Consultant - Public Sector at Samsara, you will be part of the Public Sector Customer Success team, responsible for helping Enterprise customers deploy and adopt IoT solutions for their assets.
Your role will involve owning the customer relationship, ensuring successful deployment of Samsara's solution, and working cross-functionally with Sales, Support, Sales Engineering, and Product teams.
Key responsibilities include:
- Ensuring customers increase safety, efficiency, and sustainability of their operations with the IoT platform
- Managing large-scale customer deployments, enabling quick time to value
- Creating launch plans and roadmaps to increase product usage
- Tracking implementation progress, participation, product adoption, and account health
- Running training sessions and demonstrating Samsara's technology to executives and day-to-day users
- Juggling multiple customer engagements in parallel and delivering exceptional experiences
- Serving as a mentor to the wider Customer Success and Support teams
Requirements:
- 3+ years of experience in senior Customer Success, account management, or strategic consulting roles
- Enterprise SaaS experience preferred
- Strong priority management and emotional intelligence
- Experience supporting technical products
- Solutions-oriented with strong problem-solving skills
- Proven track record of building trust and communicating effectively with stakeholders
Ideal candidate has:
- Strong bias for action and ability to think big
- Experience serving large-scale solutions for Public Sector organizations
- PMP certification
Compensation:
- Annual Base Salary: $88,979.55 - $119,636.36 USD
For more fresh new jobs, check out yubhub.co.