Description
We are seeking a Customer Assistant to join our team on a fixed-term basis, working nights in our Gillingham store.
As a Customer Assistant, you will play a crucial role in ensuring our store is ready for the day ahead, providing excellent customer service, and supporting our team to deliver a great shopping experience.
Responsibilities:
- Prepare the store for the day ahead by filling shelves and restocking products
- Maintain a clean and tidy workspace, including aisles and stock areas
- Collect and move stock safely from the warehouse to the shopfloor
- Work across different parts of the store, including chilled and frozen areas
- Use equipment, handsets, and digital systems to complete tasks accurately and safely
- Provide support to colleagues in other areas when needed
Requirements:
- Friendly and welcoming with a genuine enthusiasm for delivering excellent customer service
- Ability to work in a physically demanding role, adapting to the disruption of working overnight
- Committed team player who thrives in a fast-paced environment
- Flexibility and willingness to work across the store and take on new challenges
- Open to learning and developing new skills
- Confident in using new digital tools and technology
Benefits:
- Competitive hourly rate
- Nightshift premium of £2.45 per hour worked between midnight and 5am
- Discount card offering 10% off at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% at Sainsbury's every Friday and Saturday
- Holiday entitlement based on hours worked
- Enhanced Family Leave policies
- Pension and life cover, with matching contributions and up to 6x life cover
- Sainsbury's share schemes
- Other retail savings and discounts
- Physical and mental wellbeing support, including cycle-to-work schemes and employee assistance programs