Description
At Morgan & Morgan, the work we do matters. We're a leading personal injury law firm dedicated to protecting people's rights against insurance companies, large corporations, and defective goods.
This role will work as a floater in our office, training and supporting several attorneys and case staff on rotation. The position trains for an eventual move to a highly sought Case Manager position. The compensation for this role is $20/hour with upward mobility.
Responsibilities:
- Assist Case Managers and Attorneys in organizing and maintaining client files, gaining exposure to caseloads of 100+ cases
- Submit check requests for records, including medical documentation, accident reports, driving history, and vehicle information
- Support demand preparation by gathering and organizing case documents electronically
- Handle certified mail processing and support digital document management
- Perform general administrative tasks, including typing, operating office equipment, and sorting
- Support electronic file management while building knowledge of case phases and documentation best practices
- Prepare and send standard letters, including turndowns, new representations, contracts, and multi-party combo letters
- Assist in drafting and sending demand letters to build knowledge of negotiation and settlement
- Work closely with an experienced Case Manager to build core case management skills and support long-term professional development
- Assist with other related duties to gain broader experience and contribute to case progress and team efficiency
Qualifications:
- High school diploma or GED
- 1-2 years of experience as an Administrative Assistant, Insurance Adjuster, or Support Role, preferably in a law firm setting or in a corporate legal department
- Highly organized with the ability to multitask, prioritize, and demonstrate attention to detail with a great attitude
- Strong written and verbal communication skills, including good presentation skills
- Willingness to learn and work with multiple employees within our organization
- Extensive expertise in computer programs, databases, Microsoft Office Suite, and type no less than 35 wpm
Benefits:
- Medical and dental insurance
- 401(k) plan
- Paid time off and paid holidays