Description
We are seeking a Remote Pharmacy Technician to join our team at PipelineRx, now a part of Evernorth Health Services. As a Remote Pharmacy Technician, you will play a crucial role in ensuring continuous coverage for our clients and supporting pharmacists with order processing, call triage, and technical assistance.
Schedule: You will work 7 days on and 7 days off from Wednesday to Wednesday, with two available shifts: 9p - 8a EST or 7p - 6a EST.
Key Responsibilities:
- Monitor client coverage and assist pharmacists with order processing
- Triage and manage high-volume client calls
- Provide basic technical support and coordinate with IT for advanced issues
- Contact healthcare professionals to gather clinical or demographic information needed
- Support workflow during downtime and help secure emergency shift coverage
- Submit nightly shift reports
Qualifications:
- High school diploma required, bachelor's preferred
- National pharmacy technician certification
- 1+ year institutional and 1+ year retail pharmacy technician experience
- Strong communication, customer service, and IT troubleshooting skills
- Proficiency with MS Office and Google tools
Benefits:
- Benefits start on Day 1
- 18 days of PTO within a full calendar year
- 401(k)
- Career advancement opportunities
- Bonus eligibility through incentive plans
Salary: The anticipated hourly rate for this position is $17.75 - $26, depending on relevant factors, including experience and geographic location.
About Us: As part of Evernorth Health Services, this role supports CarepathRx within our Pharmacy and Care Delivery organization. Our team focuses on specialty pharmacy and infusion services in partnership with hospitals and health systems.