Description
Leidos is seeking a TS/SCI-cleared Production Product Owner/Scrum Master to join a high-energy team responsible for production-environment maintenance, operational sustainment, and data-quality improvement in support of the DIA-NDOC (National Digital Exploitation and OSINT Center) DOMEX Technology Platform (DTP).
This role is part of a 10-year program supporting the DOMEX Data Discovery Platform (D3P) Modernization effort, where you’ll contribute to mission-critical capabilities alongside a collaborative, innovative, and growth-oriented team.
While the majority of work is performed on-site at our customer location in Bethesda, MD, we offer a flexible schedule and occasional opportunities for remote work.
Product Owner Responsibilities:
- Own, maintain, and prioritize the Production Team backlog for production-environment sustainment, data-quality improvement, operational enhancements, and technical debt.
- Translate operational needs, incidents, stakeholder requests, and data-quality findings into clear epics, user stories, acceptance criteria, and sprint-ready work.
- Balance urgent production-support requirements with planned maintenance, preventive actions, security remediation, and long-term reliability improvements.
- Facilitate Production Team Agile ceremonies, including backlog refinement, sprint planning, daily scrums, sprint reviews, and retrospectives.
- Track production incidents, recurring defects, and root-cause corrective actions to ensure they are prioritized, assigned, and completed.
- Coordinate data-quality remediation activities, including issue intake, validation criteria, ownership, prioritization, status reporting, and closure verification.
- Identify and manage dependencies among the Production Team, application-development teams, Platform Team, CI/CD Team, infrastructure/OS team, database team, cybersecurity personnel, and data owners.
- Help remove impediments affecting Production, Platform, and CI/CD teams, escalating cross-team dependencies, decisions, resource constraints, and operational risks when necessary.
Scrum Master Responsibilities:
- Lead and facilitate SAFe ceremonies to include Sprint Planning and Sprint Reviews to include demos, Sprint Retrospective, and PI Planning.
- Coach teams on Agile and Scrum principles with the goal of continuous improvement.
Requirements:
- BS in Engineering, Computer Science, Systems Engineering, or related field and 12 or more years of prior relevant experience or Masters with 10 or more years of prior relevant experience.
- Active TS/SCI clearance and ability to obtain/maintain a TS/SCI with CI Polygraph.
- Experience managing and prioritizing a backlog that includes a mix of production incidents and operational defects, preventive maintenance and technical debt, environment changes and release-support activities, data-quality remediation and validation, monitoring, and vulnerability remediation.
- Experience with production operations and support processes, including incident management, problem management, root-cause analysis, change management, release coordination, service restoration, and post-incident corrective actions.
- Familiarity with data-quality management concepts, including data validation, completeness, accuracy, timeliness, consistency, reconciliation, defect tracking, and remediation workflows.
- Ability to translate operational needs into clear epics, features, user stories, acceptance criteria, priorities, and definitions of done.
- Experience facilitating Agile ceremonies, including backlog refinement, sprint planning, daily scrums, sprint reviews, retrospectives, and cross-team dependency discussions.
- Ability to coordinate effectively with developers, production support personnel, the Platform Team, the CI/CD Team, infrastructure teams, cybersecurity personnel, data owners, and mission stakeholders.
- Strong facilitation, prioritization, stakeholder management, written communication, and organizational skills.
Preferred Qualifications:
- Experience serving as a Scrum Master for multiple technical teams or a team-of-teams delivery structure.
- Familiarity with Kubernetes, Elastic, Redis, CI/CD tooling, GitOps, infrastructure automation, or cloud-native application operations.
- Experience with observability tools and practices, including dashboards, metrics, logs, alerting, service-level indicators, and service-level objectives.
- Experience with data-governance, data-quality, master-data, ETL/ELT, data reconciliation, or data lineage activities.
- Experience coordinating incident response, change advisory processes, release readiness, and operational readiness reviews.
- Product Owner and/or Scrum Master certification, such as CSPO, PSPO, CSM, PSM, SAFe Product Owner/Product Manager, SAFe Scrum Master, or equivalent demonstrated experience.