Description
DUAL North America is seeking a Senior Casualty Claims Examiner with their Construction Defect Claims team.
In this role, you will investigate claims, analyze policy coverages, and collaborate with internal and external stakeholders to ensure claim resolution.
Responsibilities:
- Initiate timely contact with all relevant parties upon claim assignment
- Handle low to moderate exposure construction defect claims involving residential and commercial projects
- Analyze insurance policies to determine applicable coverage
- Draft and issue coverage position letters
- Negotiate settlements
- Ensure all claim activities comply with DOI regulations and internal policies
- Retain and coordinate with defense counsel and experts while managing litigation plans and budgets to ensure effective case resolution
- Maintain timely, accurate, and complete documentation of all claim activities and decisions
- Collaborate with underwriting, and internal teams to share insights and coordinate claim strategies
- Provide feedback to business partners to support continuous improvement in claims handling
Requirements:
- Bachelor's degree preferred
- Professional designations (CPCU, SCLA, AIC, JD) are a plus
- 2-7 years of construction defect claims experience is preferred with consistent high level of performance and achievement
- Must be licensed or have the ability to become licensed in all required states
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Knowledge of industry trends and legal developments affecting claims handling
- Ability to manage multiple claims and competing priorities
- Ability to adapt to evolving regulatory and legal environments
- Complete assigned tasks correctly, on time and able to learn quickly
- Self-motivated and demonstrating attention to detail
- Be able to work independently for extended periods
- Excellent written and verbal communication skills as well as general business understanding
Benefits:
- Medical, dental, vision
- Wide variety of wellbeing offers
- Competitive salary
- Unlimited PTO
- 401k with company match
- Paid volunteer days