Description
Visa is seeking an Analyst, Software Test Engineering to join their team. The role involves executing software test plans, analyzing test standards and procedures, and maintaining documentation of test results. The ideal candidate will have experience in payments, financial services, technology consulting, implementation, certification, client support, or customer-facing technical roles.
Responsibilities:
- Execute test strategy, solution validation, and delivery activities, sometimes across multiple projects, communicating outcomes and recommendations to stakeholders.
- Provide input and collaboration to team members responsible for testing, certification, and quality-related activities across multiple products and solutions.
- Take ownership of assigned elements of testing and solution readiness activities, ensuring successful delivery and client outcomes.
- Drive troubleshooting, root cause analysis, and implementation of preventative measures for technical, operational, and application-related issues.
- Progress toward subject-matter expertise, providing input on testing, certification, product capabilities, implementation considerations, and continuous improvement opportunities.
- Partner with internal and external stakeholders to assess requirements, identify risks, and recommend appropriate testing and validation approaches.
- Communicate project status, quality outcomes, risks, and recommendations across assigned initiative(s).
- Support the expansion of test automation, self-service capabilities, and process improvements that enhance efficiency, scalability, and client experience.
- Review testing and automation deliverables, promoting consistency, quality standards, and best practices.
- Provide technical consultation and guidance to clients and stakeholders, helping them navigate testing, certification, and solution adoption requirements.
- Participate in strategic technology initiatives that support new capabilities, improve client experience, and enhance operational effectiveness.
Requirements:
- Full fluency in Japanese OR Korean Language
- Digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot) to support everyday work.
Nice to Have:
- Experience in payments, financial services, technology consulting, implementation, certification, client support, or customer-facing technical roles.
- Analytical, troubleshooting, and problem-solving skills with experience resolving client issues.
- Experience working with APIs, web services, system integrations, networking concepts, and modern digital platforms.
- Ability to provide technical consultancy to internal and external stakeholders at standard- to mid-levels of technical expertise.
- Experience supporting technology transformation, automation, self-service platforms, or process improvement initiatives.
- Strong stakeholder management, communication, presentation, and relationship-building skills.
- Experience leveraging data and operational insights to drive recommendations, improve client outcomes, and support business objectives.
- Demonstrated adaptability, curiosity, and a commitment to continuous learning in an evolving technology and payments landscape.