Description
We are looking for a Fraud Analyst to join Pleo's Decision Intelligence team and help strengthen how we detect, prevent, monitor, and respond to fraud risk across our financial crime decisioning setup.
This is not a traditional Fraud Operations case-handling role. You will work closer to the decisioning layer: helping translate fraud patterns into rules, monitoring rule performance, supporting rule testing, reviewing alert behaviour, and making sure fraud controls remain effective, explainable, and proportionate.
Responsibilities:
- Supporting the end-to-end fraud rule lifecycle: from rule proposal and analysis through testing, deployment, monitoring, tuning, and rollback.
- Working directly in, or closely with, decisioning tools and rule engines to support fraud detection logic.
- Analysing fraud patterns, alert trends, false positives, false negatives, and rule performance.
- Translating FraudOps insights and stakeholder requests into clear, structured rule proposals.
- Helping assess whether new rules or threshold changes are justified by data.
- Monitoring post-deployment rule performance and identifying when rules need adjustment.
- Supporting daily operational requests related to fraud controls, while ensuring changes are traceable and well documented.
- Partnering with FraudOps, AML, Product, Engineering, Data, Compliance, and Legal to make sure decisioning changes are aligned and risk-aware.
- Maintaining clear documentation for fraud rules, rationale, expected impact, testing outcomes, and monitoring results.
- Helping reduce single points of failure by building repeatable processes and stronger business continuity around fraud decisioning.
Requirements:
- Experience as a Fraud Analyst, Risk Analyst, Fraud Strategy Analyst, Fraud Rules Analyst, Decisioning Analyst, or similar.
- Hands-on experience with a decisioning tool, fraud rules engine, risk platform, or internal decisioning system.
- Experience creating, testing, monitoring, or tuning fraud rules, thresholds, scenarios, or risk logic.
- Strong analytical skills and comfort working with data to assess rule performance and fraud patterns.
- Good understanding of fraud typologies, especially card fraud, transaction fraud, account misuse, or payment fraud.
- Ability to balance fraud prevention with customer impact and operational workload.
- Experience working with false positives and understanding that good fraud controls require continuous monitoring and tuning.
- Strong written communication skills, with the ability to explain rule logic, rationale, risks, and expected outcomes clearly.
- Comfort working cross-functionally with FraudOps, Product, Engineering, Compliance, and Data teams.
- A structured mindset and appreciation for documentation, traceability, governance, and change control.
- Fintech, banking, payments, spend management, or regulated financial services.
- SQL or basic data analysis.
Benefits:
- Your own Pleo card (no more out-of-pocket spending!)
- Lunch is on us for your work days - enjoy catered meals or receive a lunch allowance based on your local office
- Comprehensive private healthcare - depending on your location, coverage options include Vitality, Alan or Médis
- We offer 25 days of holiday + your public holidays
- For our Team, we offer both hybrid and fully remote working options
- We use MyndUp to give our employees access to free mental health and well-being support with great success so far
- Paid parental leave - we want to make sure that we're supportive of families and help you feel that you don't have to compromise your family due to work