Description
As Personal Assistant (PA) to the Patient Experience Director (PED), you will provide comprehensive administrative and business support, ensuring the Director's responsibilities are effectively managed.
This includes managing a complex diary, correspondence, communication, coordination, and delegation, ensuring the Director receives a consistent and high-level of support.
You will work closely with key colleagues and the senior leadership team to the Director, playing a crucial role in ensuring the smooth and efficient operation of the Director's office, enabling the Director to focus on their extensive core responsibilities.
As PA, you will need to be confident to self-initiate tasks, be a clear communicator, and comfortable operating efficiently and effectively in a high-pressure environment.
Main duties of the job
- Complex diary and mailbox management
- Meeting coordination
- Travel arrangements
- Monitoring and recording of annual leave/absences
- Entering expense claims for Director
- Respond to ad-hoc, non-routine requests by the Director and their direct reports effectively, professionally, and in good time
Requirements
- Educated to RSA 3 / NVQ Level 3 in Business Administration or equivalent level of experience of working at a similar level in senior administration
- Experienced in providing PA, executive, or senior administrative support
- Demonstrable experience dealing with sensitive and confidential information
- Experience of Microsoft software applications (Outlook, Word, PowerPoint, etc.)
- Excellent planning and organising capabilities, with exceptional attention to detail
- Good problem-solving skills
- Able to work on own initiative, organising and prioritising own and others' workloads to changing and often tight deadlines
- Proficient note-taking skills
- Well-developed interpersonal and oral/written communication skills
- Able to maintain effective working relationships at all levels and with staff in other offices
Benefits
- Competitive salary: £38,488 to £46,852 a year per annum (inclusive of London Weighting)
- Fixed-term contract for 5 months
- Flexible working patterns available
How to apply
If you're interested in this role, please submit your application through the NHS England careers website.