Description
The Medical Assistant plays a key role in supporting clinical operations and ensuring a positive patient experience within the health center.
Key Responsibilities:
- Attend department staff meetings and participate in required in-service training programs
- Cross-train to support new procedures and additional departments as needed
- Greet and check in patients by verifying coverage and eligibility and completing required documentation
- Answer and triage telephone calls in accordance with departmental procedures, routing calls appropriately and taking accurate, legible messages when necessary
- Schedule patient appointments and verify membership and benefit coverage
- Support back-office clinical functions as assigned (vitals, immunizations, injections, point of care testing, lab draws, occupational health testing)
Requirements:
- Graduate of approved MA program OR on the job training with CCMA prior to hire
- Current BCLS required
- At least 1 or more years of front and back-office experience
- Phlebotomy skills in the work setting required
- Solid Computer and documentation skills
- Excellent customer service and communication skills required
- Team oriented
- Strong time management skills
- Responsible and reliable
- Ability to be flexible and adapt to operational needs
- Ability to work 8 hour shifts and full time 40 hours/week within the following clinic hours: Monday/Wednesday: 7:00 am - 5 pm, Tuesday/Thursday/Friday: 7 am - 3:30 pm
Preferred Qualifications:
- CMA or RMA Certification
- Phlebotomy Certification
- EPIC experience
- EKG experience preferred
- Customer-centric Focus
- Dynamic personality
Benefits:
- Benefit eligibility from the first day of employment
- Paid Time Off
- Short and Long-Term Disability
- Life Insurance
- 401k with company match
- Variety of other perks