Description
At Trainline, our purpose is to empower greener travel choices, connecting people and places.
We’re Europe’s leading independent rail platform, helping millions of travellers find and book the best-value rail and coach journeys across our app, website and partner channels. Our job is to make the green travel choice the best choice.
As the Lead Product Designer, Pricing & Value, you will help define how customers should feel when using our product, so they are confident they are getting the best value for their journey. You will lead design across a set of pricing and value initiatives, balancing strategic thinking with hands-on, high-quality execution.
Responsibilities:
- Help define how customers should feel when using our product
- Lead design across a set of pricing and value initiatives
- Shape experiences that celebrate the savings we help customers make
- Work closely with Product, Engineering and Data partners to explore, validate and deliver experiences
- Collaborate with other Product Designers in the Value space and the wider Product and Design community
- Share clear, compelling stories that bring colleagues together around complex problems
- Explore how AI-enabled tools and workflows can improve the speed and effectiveness of how we design
Requirements:
- Significant experience leading Product Design or UX within complex, consumer-facing digital products
- Experience designing journey-based, real-time or service-oriented experiences
- Strong hands-on design skills, including high proficiency in Figma
- A history of using research, insight and data-informed experimentation to improve outcomes
- Confidence designing across channels, ideally with a focus on mobile apps
- Excellent communication and storytelling skills
- A proactive mindset and a collaborative approach with Product, Engineering and Operational teams
Benefits:
- Private healthcare & dental insurance
- Generous work from abroad policy
- 2-for-1 share purchase plans
- An EV Scheme to further reduce carbon emissions
- Extra festive time off
- Excellent family-friendly benefits