Description
This is an onsite role based in Cisco's San Jose, CA office.
We are Cisco's Failure Analysis & Prevention team, which plays a critical role in ensuring high Customer/Product quality. The Technology and Quality organization is responsible for delivering customer-focused quality, reliability solutions and infrastructure for Cisco products.
As a Business Operations Analyst, you will be a problem solver and look for continuous product improvement. You will love to learn, grow, and work in a constantly evolving environment. You will be a self-starter who thrives with learning information quickly and uses resources to research and resolve issues.
Key responsibilities include:
- Making decisions that impact the quality, efficiency, and effectiveness of your function/client group
- Managing medium to large-sized projects with moderate to high risk
- Solving highly complex problems and identifying viable and innovative options
- Helping drive process and manage projects
- Defining and validating project scope, plan, and schedule for complex projects
- Identifying risks to project success and creating mitigation plans
- Managing project delivery process, scope, and costs of complex projects with minimal supervision
- Establishing partnerships with partners to build support and ensure alignment for project outcomes
- Driving change by identifying impacts of the project and building awareness and support for change within the organization
Minimum Qualifications:
- Bachelor's degree with 5+ years of related project/program management experience
- Master's degree with 3+ years of related experience
- Prior experience leading and managing cross-functional teams and external vendors
- Exceptional communication, negotiation, and conflict-resolution skills
- Proven ability to define program scores, manage budgets, and allocate resources efficiently across multiple projects
Preferred Qualifications:
- Master's certification in project/program management
- Industry experience with Semiconductor or Manufacturing industry
- Excellent communication, organization, presentation, and analytical skills
- Ability to communicate in one of the following languages: Chinese, Spanish, or Vietnamese
The starting salary range posted for this position is $116,300.00 to $150,900.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations.