Description
Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork.
You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
Key responsibilities include:
- Managing stock and deliveries efficiently
- Using digital tools to track deliveries and manage stock
- Working flexibly across different areas of the store
- Being a team player and supporting colleagues
The role involves working non-standard hours, including nights, Sundays, and Saturdays. You’ll need to be digitally confident, flexible, and able to work at a fast pace.
As a Customer Assistant, you’ll be a key part of our operations team, ensuring that our stores run smoothly and our customers have a great shopping experience.
Benefits:
- Competitive pay rate
- Unsocial premium of £3.00 per hour for hours worked between 22:00-06:00
Requirements:
- Must be 18 years of age or older
- Ability to work flexibly, including nights, Sundays, and Saturdays
- Digital confidence and ability to use digital tools
- Strong teamwork and communication skills
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