Description
At Flexdrive, a subsidiary of Lyft, our purpose is to serve and connect by cultivating a work environment where all team members belong and have the opportunity to thrive.
The Associate Operations Manager role at the Nashville AV depot is a management position with a floor orientation, reporting to the Operations Manager. The ideal candidate will carry ownership across two critical business workstreams: workforce scheduling support and process standards compliance.
Responsibilities:
The Associate Operations Manager will:
- Provide scheduling and workforce planning support, building and maintaining the depot schedule, monitoring attendance, and addressing workforce trends.
- Execute training programs, ensuring Fleet Operations Associates and Leads are scheduled, prepared, and on track to complete required certifications and qualifications.
- Lead day-to-day execution of critical operational systems and processes for the 24/7 AV fleet management operations, including depot layout adherence, vehicle flow, parts management, and data handling.
- Serve as the operational authority during mid shifts, directing Fleet Operations Leads and Associates, resolving workflow conflicts, and holding the floor accountable to depot performance targets.
- Mentor Fleet Operations Leads, providing operational direction, coaching, and performance observations.
Experience:
- 5+ years of progressive experience in operational leadership, preferably in autonomous vehicle or complex fleet operational environments.
- Proven track record of launching and scaling new operational sites or programs.
- Demonstrated expertise in safety management and regulatory compliance within transportation, automotive, or similar regulated industries.
- Experience executing incident response and coordinating multi-vendor support in complex operational environments.
- Exceptional leadership in training execution and team development.
- Strong analytical and data-driven mindset.
- Bachelor's degree in Engineering, Business, Operations Management, or a related field.
Benefits:
- Medical, dental, and vision insurance options
- Mental health benefits
- Family building benefits
- Child care and pet benefits
- 401(k) plan with company match
- Paid time off and holidays
- Parental leave
- Subsidized commuter benefits
- Monthly Lyft credits and complimentary Lyft Pink membership