Description
The Cisco-Splunk Forward Deployed Solutions Engineering (FDSE) team is an elite, hands-on technical organization that embeds directly alongside strategic global customers across the Americas to lead enterprise AI transformation. You will build, scale, and lead a high-performing team of customer-embedded Forward Deployed Solution Engineers operating across advanced AI deployments, cloud architectures, and mission-critical enterprise systems.
You will accelerate customer business outcomes, compress time-to-value, and deliver tangible technical proof that drives durable account retention and customer expansion. You will also hire, develop, and mentor top-tier engineering talent while fostering a culture of technical rigor, continuous learning, customer obsession, and extreme ownership.
Responsibilities
- Build, scale, and lead a high-performing team of customer-embedded Forward Deployed Solution Engineers
- Accelerate customer business outcomes, compress time-to-value, and deliver tangible technical proof
- Hire, develop, and mentor top-tier engineering talent
- Partner with customer C-level technology executives, enterprise architects, and Cisco/Splunk product engineering leadership
Requirements
- Minimum 10 years of professional experience in customer-facing pre-sales engineering, post-sales architecture, or professional services
- Minimum 5 years of direct people management experience leading pre-sales, post-sales, or customer-embedded technical engineering teams
- Minimum 3 years of experience architecting, deploying, or managing artificial intelligence (AI), machine learning (ML), or enterprise data platform solutions
- Minimum 3 years of experience designing and deploying distributed cloud-native, hybrid, or event-driven system architectures
- Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or a related technical discipline
Preferred Qualifications
- Experience leading multi-level or matrixed technical organizations
- Minimum 3 years of experience with Generative and Agentic AI architectures, machine learning platforms, container orchestration (Kubernetes), and event-driven data platforms
- Minimum 5 years of experience architecting solutions utilizing Cisco networking/security portfolios, the Splunk Data Platform, or equivalent premier enterprise software suites
Benefits
- Medical, dental, and vision insurance
- 401(k) plan with a Cisco matching contribution
- Paid parental leave
- Short and long-term disability coverage
- Basic life insurance
- Paid time away (vacation, holidays, sick time)
- Optional 10 paid days per full calendar year to volunteer