Description
This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world.
Job Description:
HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation.
What you need to bring:
- Minimum of 5 years of experience in Enterprise/Datacenter software or SaaS solutions support
- Experience with VMware vSphere family
- Experience in Log Analysis
- Customer Handling, Customer Technical Support, Excellent Communication Skills
- Knowledge of TCP/IP, DNS and other networking concepts
- Customer focused and team oriented
- General understanding of virtualized environments. Knowledge of VMware, AWS and Hyper-V desired
- Linux or UNIX administration skills & familiarity with the installation and configuration of Linux or UNIX operating systems & setup and operation of TCP/IP networking on Linux or UNIX systems
- Understanding of storage sub systems
- Must have a passion for troubleshooting client problems and satisfying customer needs
- Must be self-motivated, with a sense of urgency and efficiency and a strong work ethic
- Excellent interpersonal skills
- Excellent spoken and written English
What We Can Offer You:
- Health & Wellbeing: comprehensive suite of benefits that supports physical, financial and emotional wellbeing
- Personal & Professional Development: programs catered to helping you reach any career goals
- Unconditional Inclusion: celebrating individual uniqueness, valued and succeeded here