Description
We are seeking a Customer Assistant to join our team at Sainsbury's Supermarkets Ltd in Kendal, Cumbria. The role involves providing excellent customer service, supporting colleagues, and maintaining a clean and tidy store environment.
Job Responsibilities:
- Provide thoughtful, friendly, and helpful service to customers
- Assist with various tasks such as filling shelves, picking orders, serving customers, and selling products
- Use digital tools to enhance customer experience and perform job tasks efficiently
- Help organise and move stock, maintain shelf tidiness, and ensure a clean work space
- Develop product knowledge to make helpful recommendations to customers
Requirements:
- Friendly and welcoming demeanour with a genuine enthusiasm for helping customers
- Ability to thrive in a fast-paced, physical, and high-energy environment
- Committed team player with flexibility to work across the store and take on new challenges
- Open to learning and developing new skills to improve service
- Confidence in using new digital tools and technology
- Attention to detail and pride in maintaining a clean and tidy work space
Benefits:
- Discount card offering 10% off at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% discount at Sainsbury's every Friday and Saturday
- Holiday entitlement based on hours worked
- Enhanced Family Leave policies, including maternity, paternity, and adoption support
- Pension and life cover, with company matching of 4-7.5% of pension contributions and up to 6x life cover
- Sainsbury's share schemes allowing purchase of shares at discounted prices
- Various retail savings, including discounts on eating out, holidays, and at other retailers
- Physical wellbeing initiatives, such as cycle to work and bike rental schemes, reduced price gym access, and health/dental cash plans
- Mental wellbeing support, including 24/7 access to Employee Assistance Programme and online wellbeing platform
- Financial support options, including interest-free season ticket loans, pay advance, affordable loans, and savings directly from pay