Description
Our team is responsible for helping both new and existing customers make informed business decisions to better manage the ever-changing business ecosystem through our highly specialized information-enabled software and tools for Tax & Accounting professionals.
Key Responsibilities
- Focus on driving retention and achieving renewal targets by engaging existing customers
- Consult with customers to understand their needs and goals and partner with them to identify opportunities to meet/exceed customer needs and provide the right solutions to address those needs, and improve operations
- Cover higher complexity deals, including on-going proactive outbound engagement
- Identify the best virtual channel for engagement with customers
- Validate customer needs, shape product plans, and drive deals to close
- Address client cancellations/concerns - consult with clients to align client value to cost/negotiate solutions
- Support in developing and executing territory growth strategies
- Possess core knowledge across products within the subsegment, and engage Sales Specialists where deep product expertise is required to drive to close
- Understand specific customer archetypes and needs which are most prevalent within the subsegment and territory
- Use an automated and insight-driven Salesforce workflow to progress deals
Required Qualifications
- High School Diploma
- 3+ years of consultative sales experience, specifically working with Enterprise level accounts
- Multi-product oriented
- Agile, Resiliency & Grit
- Organizational & Communication skills
- Integrity & Professionalism
Preferred Qualifications
- Bachelor’s degree
What's in it For You?
- Hybrid Work Model: We've adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected.
- Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset.
- Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions.
- Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
- Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more.
- Social Impact: Make an impact in your community with our Social Impact Institute.
- Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency.