Description
We are seeking a Senior Salesforce Administrator to join our growing Revenue Systems Team, part of Revenue Operations.
As a Senior Salesforce Administrator, you will manage Salesforce users and licenses, configure changes, work with Subject Matter Experts to design and implement solutions, provide user support, test system enhancements, and stay updated on new Salesforce features.
Responsibilities:
- Manage Salesforce users and license management
- Configure Salesforce changes, including Flow, assignment rules, and approval processes
- Work with Subject Matter Experts to design and implement solutions
- Provide user support through tickets, training, and documentation
- Test system enhancements and perform quality assurance tasks
- Stay updated on new Salesforce features and releases
- Communicate with cross-functional stakeholders and end-users
- Develop an understanding of Benevity's business processes and how they interact with our product and Salesforce-related application ecosystem
- Manage integrated applications and admin requests
- Participate in stand-ups, sprint reviews, and backlog grooming
Requirements:
- Strong Salesforce product knowledge and at least five years of hands-on Salesforce Administration experience
- Salesforce certification (Administrator, Platform App Builder)
- Bachelor’s degree in computer science or equivalent
- Extensive knowledge of Salesforce Classic and Lightning Experience
- Strong knowledge of Salesforce functionality and limitations
- Experience managing multiple projects
- Excellent interpersonal and communication skills
- Proven experience building effective CRM-based solutions
- Familiarity with Agile, Scrum, and Waterfall environments
We offer a salary range of CA$77,800 - CA$106,920 and a flexible hybrid approach to work.
At Benevity, we value diversity, equity, inclusion, and belonging, and we're committed to creating a culture of belonging with equal opportunities for everyone.