Description
We are seeking a Senior Project Manager to join our Project Management team. As a Senior Project Manager, you will manage accounts directly assigned to you, including project planning, execution, tracking, delivery, and closure using our standard processes and tools. You will also support the Operations Squad Lead in large enterprise accounts.
Main Duties:
- Supervise and lead global teams, including internal and external, direct and indirect reports
- Prepare, analyze, and implement project plans following our standards for project management
- Create project schedules, estimates, and proposals for customer approval
- Assess risks and develop strategic plans to minimize potential issues
- Establish strong relationships with internal and external stakeholders, including colleagues in other departments, vendors, and customers
- Build and maintain strong relationships with customer contacts at the project and program level
- Work with the production team to continuously improve project delivery, profitability, and efficiency
- Ensure effective and timely communication with all stakeholders involved in the project
- Manage financial systems data to ensure accuracy and keep it up to date
- Report on project status, budget, and client/vendor-related issues
- Ensure profit of project is maintained through margin management
- Plan, prepare, and run quarterly business reviews with clients face-to-face
- Develop and prepare process documents as required
- Manage QA projects, including resource management, defect management, and reporting
Requirements:
- Master's degree or Bachelor's degree with experience in the industry
- Proven track record of project management
- Experience working internationally or directly with international product development
- Experience in a technology-related company
- Proven experience dealing with large clients, accounts, and projects
- Experience in authoring client documents, such as SOWs, proposals, and process documents
- Proven track record of active participation in development of processes and ideas
- Experience in managing financial budgets, budget reconciliation, and budget reporting
- Experience with Translation Management Systems, such as XTM and Smartling
- Experience with AI tools, such as GPT and Claude
Other Relevant Skills:
- Energy and a positive attitude with excellent interpersonal skills
- Ability to lead large, diverse, virtual teams
- Excellent written and verbal communication skills
- Strong organizational and problem-solving skills
- Effective presentation skills
- Ability to build and maintain strong client relationships
- Ability to manage multiple priorities in a time-sensitive and deadline-driven work environment
- Must be available to travel for work-related commitments