Description
We are looking for an Analyst, Deal Operations to help drive Ramp’s next phase of growth! Reporting to the Senior Manager, Deal Desk, you’ll be a key partner in taking our Sales organization to the next level, responsible for quoting, pricing structure, and contracting for our Sales team.
Responsibilities
- Review and approve quotes and contract workflows within policy; escalate exceptions with clear context
- Enable product tiers, configure accounts, and manage trial extensions, and coordinate billing
- Provide guidance to Sales teams on deal structure, approval requirements, and process
- Document processes and help build SOPs and escalation guides
- Optimize, streamline, and automate quote-to-cash processes
- Serve as a subject matter expert on deal constructs, operational procedures, and controls
Requirements
- 1+ years in a Deal Desk environment, preferably in a high-growth SaaS company
- Experience with Salesforce, CPQ, and other sales-related systems
- Exceptional communication skills, written and verbal
- Excellent project management instincts, with an ability to manage multiple projects at one time
- A “get things done” mentality; able to dissect problems, identify solutions, and drive these solutions to completion with a high degree of autonomy
Benefits
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay