Description
We are seeking a highly organised and detail-oriented Social Impact and Philanthropy Operations Associate to support the day-to-day administrative, logistical, and operational functions of the Foundation.
The successful candidate will manage core databases and donation processing, ensure state compliance, handle office logistics, and provide heavy execution support for events and programs, including Young Living events, disaster relief, service trips, and employee volunteer initiatives.
Key Responsibilities
General Operations & Compliance
- Manage the foundation's systems, operational software, databases, and internal master calendars.
- Coordinate with the legal firm to ensure all state fundraising and operating registrations are routinely renewed.
- Provide IT backup assistance to the IT lead to help resolve software, hardware, and account tech issues.
- Serve as the primary contact for operational vendors, process invoices, track receipts, and handle physical/digital deposit checks.
Database & Donor Management
- Input and manage accurate donor, volunteer, and partner records within the foundation's database.
- Process incoming donations, generate automated tax receipt letters, and ensure timely donor acknowledgment.
- Pull routine operational and fundraising reports to track campaign progress and operational efficiency metrics.
Events & Program Logistics
- Provide hands-on logistical support for the foundation's involvement in Young Living events and general fundraisers.
- Support the foundation's emergency response initiatives by maintaining active communications with Young Living brand partners, sending care package materials, and conducting strategic program follow-ups.
- Execute end-to-end logistics for organisational trips, including handling participant applications, coordinating travel details, securing lodging reservations, collecting payments, and managing ongoing member communications.
Corporate Employee Service Integration
- Design, schedule, and align internal employee service projects.
- Act as the hands-on logistical coordinator and point of contact for corporate employee volunteers participating in foundation-led initiatives.
Qualifications & Skills
- Bachelor's degree in Business Administration, Nonprofit Management, or a related field (or equivalent practical experience).
- 1–3 years of professional experience in an administrative, operational, database, or program coordinator role.
- High familiarity with Microsoft Office, and basic IT troubleshooting capabilities.
- Elite multi-tasking skills with the ability to balance timelines with moving logistical parts.
- Exceptional written and verbal communication skills across diverse audiences.