Description
We are seeking a Customer and Trading Manager to lead our small supermarket team in Cheddar, Somerset. As a Customer and Trading Manager, you will be responsible for the day-to-day running of the store, often being the only manager on site. You will work closely with a small team of managers to ensure the store runs smoothly and efficiently.
Key Responsibilities:
- Manage the day-to-day running of the store, taking responsibility for the full shop
- Work alongside a team to complete all tasks, ensuring customers are served efficiently and safely
- Manage performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate
- Provide brilliant customer service and coach a team to do the same
- Deliver KPIs and other performance indicators
Requirements:
- Previous line management responsibilities in a fast-paced, operational environment
- Experience of leading a team in a customer-facing environment
- Operational leadership skills
- Demonstrated success in meeting or exceeding KPIs
- Ability to manage employee relations issues, including performance and absence management
What We Offer:
- Salary £31,700
- Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat
- Annual bonus scheme
- Free food and hot drinks provided
- Generous holiday entitlement
- Pension – we’ll match 4-7.5% of your pension contributions
- Sainsbury’s share scheme
- Wellbeing support
- Colleague networks
- Cycle to Work scheme
- Special offers on gym memberships, restaurants, holidays, retail vouchers and more