Description
The Country Digital & Technology Senior Manager is the senior Digital & Technology leader accountable for Digital, Data, AI and Technology outcomes within a Local Operating Company (LOC), or cluster of LOCs.
The role leads local execution of global D&T strategy, develops and governs the integrated country roadmap, and acts as the single point of accountability for success, service continuity, compliance and value realization of local products and services.
Key responsibilities:
- Lead Country D&T Strategy and Execution: Translate the country’s business strategy into an integrated Digital & Technology (D&T) roadmap.
- Strategic Business Partnership and Leadership: Act as the accountable D&T leader and primary technology partner.
- AI-Enabled Business Transformation: Drive AI-led business transformation by identifying, prioritizing and scaling high-value opportunities.
- Intelligent Automation and Human–AI Collaboration: Accelerate productivity and operational efficiency through intelligent automation.
- Commercial Technology and Service Governance: Own the governance and performance of local core commercial technology, systems and services.
- Portfolio, Demand and Value Management: Lead the end-to-end technology demand and portfolio lifecycle.
- Product-Led Strategy and Enterprise Reuse: Champion product-led thinking and strategic reuse of global and regional platforms.
- Data, Analytics and Insight-Led Decision-Making: Enable data-driven business decisions through trusted data and analytics.
- Digital Capability and Talent Development: Build digital, data and AI maturity across the LOC.
- Responsible Technology, Risk and Compliance: Champion the secure, ethical and compliant adoption of technology.
Required skills and qualifications:
- Minimum Bachelor/Masters degree or equivalent experience in Information Technology, Digital, Data, Life Sciences, Commercial Operations or a related discipline.
- Significant experience in Digital, Technology, Data, AI, Product, Commercial Excellence or Business Transformation.
- 12+ years in technology/digital with substantial leadership experience.
- Experience in a global role with exposure to markets such as Southeast Asia and APAC.
- Proficiency in spoken Chinese is an advantage.
Preferred skills:
- Vendor & Financial Management: Proven expertise in managing external service vendors and controlling IT financial cross-charge and provisioning models.
- Service Architecture, ITSM - ServiceNow processes.
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