Description
Looking for a role that fits around your life while making a real difference?
Join HUC and become part of a team that ensures patients across Hertfordshire, Cambridgeshire, Bedfordshire, West Essex, and the Southwest receive the care they need--when they need it most. We support 4.5 million people with vital NHS 111 and Out of Hours GP services, 24/7, 365 days a year.
At our Welwyn Garden City site, we have rota availability for various different shift patterns between 7am-11pm across 7 days a week.
To get started, you'll need to complete a comprehensive 6-week training programme, Monday to Friday, 9am-5pm.
Your Role: Make Every Call Count
- Handle urgent and non-urgent calls, helping patients get the care they need quickly and safely.
- Assess symptoms using NHS Pathways and direct patients to the most appropriate healthcare professional or service.
- Use your listening and communication skills to offer clear advice and accurate guidance.
Why HUC?
- Start a meaningful career: for many people, this role is the first step into a rewarding healthcare career.
- Be part of something that matters: you'll be the voice patients hear when they need help, reassurance, or urgent guidance.
- Fully funded training: our comprehensive 6-week full-time training programme gives you the confidence and skills you need to succeed.
- Great benefits: NHS Pension, NHS Discounts, Wellbeing Hub, and more.
- Supportive team culture: join a workplace where colleagues support each other and succeed together.
Details:
- Salary: £12.71 to £17.51 per hour
- Contract: Permanent
- Working pattern: Full-time, Part-time