Description
Job Description
As a Sales Advisor - Fashions, Home & Beauty at Marks & Spencer's Liffey Valley location, you will play a crucial role in delivering an exceptional customer experience.
Your schedule will be as follows: Week 1:
- Sunday: 13:00 - 17:00
- Tuesday: 17:00 - 21:00
- Thursday: 18:00 - 22:00
- Saturday: 13:00 - 17:00
Week 2:
- Tuesday: 13:00 - 17:00
- Thursday: 13:00 - 17:00
- Friday: 17:00 - 21:00
Flexibility outside these hours is required.
Key Accountabilities
Customer
- Proactively serve customers to create an exceptional experience, prioritising their needs above tasks.
- Ensure an inspiring shopping environment through excellent product presentation and availability.
- Participate in Plan A activities to support local community initiatives.
Selling
- Confidently sell products and services, utilising your product knowledge to increase sales in-store and through digital channels.
- Engage with customers to understand their needs, offering personalised recommendations.
- Actively participate in store events to achieve selling targets.
Store
- Understand and contribute to store business priorities, ensuring high performance.
- Adhere to safe and legal working practices.
- Work productively to minimise losses and maximise efficiency.
Team
- Be adaptable and supportive of colleagues across the store.
- Take ownership of your personal development and share knowledge with others.
Everyone’s Welcome
Marks & Spencer aims to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers. The company is committed to an active Inclusion, Diversity, and Equal Opportunities Policy.