Distinguished Technical Architect

Salesforce is seeking a Distinguished Technical Architect to play a defining role in helping the company's most strategic customers become Agentic Enterprises by designing transformative, technical architectures that leverage the full Salesforce Platform, including Agentforce, Data Cloud, and other platform capabilities.

As a Distinguished Technical Architect, you will be one of the most senior and experienced technical architecture practitioners within the Solution Engineering organization. You will shape technical architecture strategy, influence Salesforce's product and technology direction, and serve as a recognized authority on technical solution architecture both internally and externally.

Responsibilities:

• Define and lead technical solution architecture strategy for Salesforce's most strategic and complex customer engagements.
• Architect end-to-end Agentic Enterprise solutions leveraging Agentforce, Data Cloud, and the broader Salesforce Platform.
• Design enterprise AI interoperability and scalable technical architectures across Salesforce and third-party ecosystems.
• Develop thought leadership on technical architecture, AI governance, security, compliance, and responsible AI.
• Create reusable architecture frameworks, reference architectures, best practices, and implementation patterns used across Solution Engineering.
• Lead executive architecture workshops, technical discovery sessions, architecture reviews, and strategic solution design engagements.
• Translate complex business challenges into scalable technical solution architectures and transformation roadmaps.
• Build compelling solution proposals that balance immediate business value with long-term architectural strategy.
• Partner with executive stakeholders to shape technical strategy before active sales cycles begin.
• Design solutions focused on customer adoption, consumption, business outcomes, and long-term success.
• Provide architectural governance and implementation guidance for Salesforce Professional Services and partner organizations.
• Collaborate across Solution Engineering, Product Management, Engineering, Customer Success, Professional Services, and the partner ecosystem.
• Influence Salesforce product strategy, architecture standards, and technical best practices.
• Establish architectural governance and technical handoff standards that ensure solution integrity throughout the customer lifecycle.
• Contribute to AI Centers of Excellence, innovation initiatives, and technical strategy programs.
• Publish thought leadership on technical architecture, AI transformation, Agentforce, Data Cloud, and Salesforce platform strategy.
• Lead architecture enablement programs, architecture forums, and technical education initiatives.
• Mentor Technical Architects and Solution Engineers while establishing standards for architectural excellence.
• Represent Salesforce at executive briefings, conferences, customer events, and industry forums.
• Achieve annual business objectives and strategic customer engagement goals.
• Maintain accurate architectural documentation and customer engagement records.
• Continuously expand expertise across Salesforce technologies, AI capabilities, technical architecture, and emerging technologies.

Requirements:

• Bachelor's degree in Computer Science, Software Engineering, Management Information Systems (MIS), or a related technical discipline.
• Minimum of 4 years of professional experience in Solution Engineering, Technical Architecture, Enterprise Architecture, Technical Consulting, Software Engineering, or another customer-facing technical role.
• Extensive experience designing technical solutions for complex business and technology environments.
• Deep expertise across multiple Salesforce platform capabilities, including Agentforce, Data Cloud, Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, MuleSoft, Slack, Tableau, Platform technologies, and AI capabilities.
• Experience designing scalable technical solutions across public cloud platforms such as AWS, Microsoft Azure, or Google Cloud.
• Knowledge of enterprise applications, relational databases, ERP technologies, APIs, integration patterns, middleware, event-driven architectures, and modern enterprise application design.
• Strong understanding of enterprise AI architecture, autonomous agents, AI governance, security, compliance, and responsible AI.
• Knowledge of enterprise data architecture, Master Data Management, analytics, data governance, and AI-ready data strategies.
• Strong oral, written, presentation, collaboration, and interpersonal communication skills.
• Demonstrated ability to communicate complex technical concepts to executive and technical audiences.
• Ability to work collaboratively across cross-functional teams to solve complex technical problems in diverse and dynamic organizational environments.
• Experience influencing executive stakeholders, including CIOs, CTOs, business executives, and enterprise architects.
• Demonstrated organizational impact through reusable architecture assets, frameworks, standards, or thought leadership adopted beyond an immediate team.