Description
As a Food Manager at Sainsbury's Supermarkets Ltd, you will be responsible for leading the food hall team to provide exceptional customer experiences. You will manage compliance with processes, coach team members, and ensure high standards of customer service.
Key responsibilities include:
- Role modelling and coaching for high standards and efficiency across the whole food hall.
- Managing compliance to processes whilst bringing passion and flair for great shop keeping and customer service.
- Ensuring every customer gets the food they want when they shop with us.
- People management, including managing performance and capability, conducting disciplinaries, and ensuring scheduling and pay are accurate.
- Assuming overall responsibility for running the store at times.
To be successful in this role, you will need:
- Previous line management responsibilities in a fast-paced, operational environment.
- Experience providing brilliant customer service and coaching a team to do the same.
- Ability to deliver KPIs and manage disciplinaries, performance issues, or other employee relations issues.
- Leadership experience in a high-volume, fast-paced operational setting.
We offer a range of benefits, including:
- Salary from £32,700 dependent on experience, store size, complexity, and location.
- Discount card with 10% discount off shopping at Sainsbury's, Argos, Tu, and Habitat.
- Annual bonus scheme.
- Free food and hot drinks provided in stores.
- Generous holiday entitlement, maternity and paternity leave.
- Pension with employer matching contributions.
- Share scheme.
- Wellbeing support.
- Cycle to Work scheme.
- Special offers on gym memberships, restaurants, holidays, and more.