Description
Samsara is seeking an Enterprise Customer Success Manager to work with top customers in the Public Sector, helping them customize and optimize their use of the Samsara platform.
The successful candidate will work closely with customers to understand their unique challenges and advise on how to leverage Samsara's IoT platform to improve their operations.
Key responsibilities include:
- Developing joint success plans with customers to achieve business value
- Orchestrating executive business reviews with customers and Samsara's executive leadership
- Conducting workshops with customers to understand their operations and recommend workflow changes
- Serving as a mentor to the wider Customer Success and Support teams
- Championing Samsara's cultural principles
The ideal candidate has 3+ years of experience in a senior Customer Success, account management, or strategic consulting role, with enterprise SaaS experience preferred.
In terms of compensation, the annual on-target earnings (OTE) range for this position is $97,877.50-$148,050 USD.
Samsara offers a flexible working model, comprehensive health and parental leave plans, and a professional development stipend.