Description
Mastery Schools is seeking a Business Systems Analyst to join their Technology team. The successful candidate will be responsible for configuration, maintenance, and user support of Master's academic and administrative data systems.
The Business Systems Analyst (BSA) is responsible for configuration, maintenance, and user support of Mastery's academic and administrative data systems. The BSA ensures that systems effectively support the organisation's operational and analytic needs, while maintaining data accuracy and consistency. This role provides front-line user support, develops documentation, and delivers training to ensure correct and consistent system usage.
Key responsibilities include:
- Providing front-line user support, including training and help-desk services
- Maintaining Mastery’s information systems, such as student information systems, gradebooks, assessment platforms, HR, and IEP management software
- Supporting the implementation and rollout of new systems and initiatives
- Leading or assisting with ongoing operational tasks, including student scheduling
- Assisting in producing recurring analyses, reports, and dashboards
- Supporting data quality efforts by helping to develop and enforce data entry standards and protocols
- Conducting regular quality assurance checks on data across Mastery’s information systems
The ideal candidate will have:
- Familiarity with database platforms such as MS Access and SQL Server
- Strong analytical skills with exceptional attention to detail
- Ability and motivation to troubleshoot issues and resolve user-reported problems
- Experience with Microsoft Excel and a desire to expand Excel proficiency
- Results-oriented, flexible, and committed to problem-solving
- Passionate about contributing to high-quality educational experiences for students
- Effective organisational and interpersonal communication skills
In terms of education and experience, a degree in Science, Math, MIS or Computer Science or equivalent professional experience is required. Experience working in a K-12 education environment and familiarity with K-12 software/databases is preferred.
Mastery offers a competitive salary range of $68,000 - $81,000, depending on experience, as well as a comprehensive benefits package, including a 403(b) retirement plan, Employee Assistance Program, mental health and counselling programs, and an annual Professional Development Fund.